Why Choose Us

Our Commitment, Your Advantage

For too long, booking and managing property certificates has been a time-consuming hassle. That’s why we created MultiCerts—to make the process faster, easier, and more cost-effective.

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Everything Landlords Needs in One Place.

Gas services made easy—book and manage without the stress.

Fully Accredited

As a fully accredited provider, every service we deliver is carried out by Gas Safe registered engineers who meet the highest UK compliance standards. With years of industry expertise, we combine technical knowledge and on-site experience to ensure your certificates are accurate, reliable, and recognised nationwide.

Design & Development

Clear & Convenient

Keeping up with the endless certificates and legal obligations as a landlord or homeowner can feel overwhelming. One small mistake could lead to costly fines or legal trouble. That’s why we created a platform that takes the complexity out of compliance—saving you time, stress, and money.

Affordable & Reliable

From first-time buyers to seasoned landlords, we make staying compliant simple. Our purpose-built platform streamlines the process, cuts unnecessary overheads, and passes those savings directly on to you so you get expert service at a lower cost.

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FAQs

Questions? We're glad you asked

Here's a little more about how we operate. Got a more specific question? Feel free to get in touch.

"Landlord certificates" refer to a range of essential documents that landlords must obtain before renting out their properties. The most common include the Electrical Installation Condition Report (EICR), Gas Safety Certificate (CP12), and Energy Performance Certificate (EPC).

Certificates Landlords Must Have

Before letting out a property, landlords are legally required—or strongly advised—to obtain the following certificates to ensure safety, compliance, and efficiency:

1. Gas Safety Certificate (CP12)

  • Issued by a Gas Safe-registered engineer after inspecting gas appliances and systems.

  • Confirms that all gas installations meet required safety standards.

  • A gas safety check must be completed annually, with results recorded in a Gas Safety Record, which must be shared with tenants.

2. Electrical Installation Condition Report (EICR)

  • Assesses the condition of a property’s fixed electrical systems.

  • Identifies potential hazards, faults, and areas for improvement.

  • Since April 1, 2021, landlords in most regions are legally required to obtain an EICR at least every five years.

3. Portable Appliance Testing (PAT) (Recommended)

  • Applies to portable electrical appliances provided in furnished properties.

  • A qualified electrician tests each item, issuing a report with pass/fail results and labeling accordingly.

  • While not legally mandatory, landlords are encouraged to keep records and share them with tenants for added safety assurance.

4. Energy Performance Certificate (EPC)

  • Rates a property's energy efficiency on a scale from A (most efficient) to G (least efficient).

  • Rental properties must achieve a minimum rating of D to comply with regulations.

  • EPCs remain valid for 10 years, though significant energy upgrades may justify obtaining an updated certificate.

Gas Safety Certificates are valid for 1 year, while Electrical Installation Condition Reports (EICRs) remain valid for 5 years.

Yes, a carbon monoxide alarm is required in any living space that contains a fixed combustion appliance, excluding gas cookers. A fixed combustion appliance refers to any device that burns fuel to produce heat—common examples include gas boilers and gas fireplaces.

What differentiates us is our unwavering commitment to innovation, client-centric service, and data-driven results.

Your tenancy agreement should include provisions allowing you, as the landlord, to access the property for essential maintenance or safety inspections. However, it’s important to note that entry must never involve the use of force.

To remain compliant with legal obligations—particularly those outlined by the Health and Safety Executive (HSE)—landlords should take all reasonable steps to carry out required safety checks. These may include:

  • Leaving a written notice for the tenant after a failed attempt to access the property

  • Providing clear contact details for rescheduling

  • Sending a formal letter stressing the legal requirement to conduct the safety check

It is strongly recommended that landlords keep detailed records of all communication and attempts to gain access.

Your certificate is typically delivered to your inbox within 48 hours. You can also view and download it anytime from your dashboard.

Of course! We’ll give you a call or send a text about 30 minutes before arrival to give you a heads-up.

Our services are available throughout all areas of London within the M25 boundary.

Absolutely—just provide us with the tenants’ contact details, and we’ll handle all communication from there.

Yes! We’ll notify you when your certificate is nearing its expiry date and arrange a renewal appointment at a time that works best for you.

We offer AM (8:00–12:00) and PM (12:00–5:00) appointment slots, and you’ll receive a 30-minute notice when we’re on our way. While we’re unable to guarantee an exact arrival time due to factors like job duration and traffic, feel free to get in touch—we’ll do our best to provide a more specific estimate and accommodate your schedule.

Absolutely. All of our engineers are fully qualified, thoroughly vetted, and registered with the relevant governing bodies—so you can have complete confidence in the professionals attending your property.

Your Gas Safety Record will indicate whether each appliance has passed or failed the inspection. Any appliance deemed unsafe will be clearly marked, along with the appropriate safety classification and explanation:

🔶 At Risk (AR)

This classification is used when one or more faults are present that pose a potential danger to life or property.

  • The gas engineer will request permission to turn off the appliance or installation and will advise that it should not be used until the issue is resolved.

🔴 Immediately Dangerous (ID)

This means the appliance or installation poses an immediate threat to life or property if left connected or in use.

  • With your permission, the engineer will disconnect the appliance immediately and strongly advise against its use until repaired.

  • If you refuse disconnection, the engineer is legally required to report the situation to the Gas Emergency Service Provider (ESP). The ESP has the authority to enter the property and disconnect the gas supply to protect occupants and surrounding properties.

  • Using an appliance classified as 'Immediately Dangerous' is extremely hazardous and could result in serious harm.

Non-compliance with the Gas Safety (Installation and Use) Regulations 1998 is treated with the utmost seriousness due to the potential risks associated with gas and carbon monoxide leaks.

Landlords have a legal duty to ensure the safety of their tenants by:

  • Carrying out an annual gas safety check, and

  • Providing a valid Gas Safety Certificate (CP12).

Failure to meet these responsibilities can lead to serious legal and financial consequences, including:

  • Fines of up to £6,000 per breach

  • Imprisonment for up to 6 months, or both

  • Invalidated landlord insurance, which could leave you unprotected in the event of a claim

  • In the most severe cases, such as where loss of life occurs, landlords may face charges of gross negligence manslaughter

To avoid these risks, it is essential to stay compliant and ensure all gas safety requirements are up to date.

When you hire a Gas Safe-registered engineer, they will carry out a thorough inspection of all gas appliances and systems on the property to ensure they are safe to use and protected against potential gas or carbon monoxide leaks.

The process includes the following key steps:

1. Visual Inspection of Appliances

The engineer will begin with a general visual assessment, checking for any obvious signs of wear, damage, or faults.

2. Flue and Chimney Checks

The engineer will inspect chimneys and flues for blockages using tools such as smoke pellets. If smoke fails to exit properly and returns to the source, this indicates a blockage that must be cleared.

3. Inspection of Gas Connections and Supply

They will ensure the gas supply is safely and securely connected to all appliances, and that it complies with current safety regulations.

4. Ventilation and Air Supply Check

Proper ventilation is crucial for gas appliances to burn safely. The engineer will check that sufficient oxygen is present and that ventilation systems are unobstructed.

5. Appliance Functionality and Compliance

Each gas appliance will be tested to confirm that it is functioning correctly and burning gas efficiently according to the manufacturer's specifications. The engineer will also record the make and model of each appliance.

After the inspection, you’ll receive a Gas Safety Certificate (CP12) outlining the results and any required actions.

After completing the inspection, the Gas Safe-registered engineer will issue your Gas Safety Certificate (CP12) in digital format. It will be sent to you via email and will also be available for download through your online account with us.

The CP12 certificate includes the following key details:

  • A description and location of each gas appliance and flue inspected

  • The engineer’s name, Gas Safe registration number, and signature

  • The date of the inspection

  • The property address

  • The landlord’s or agent’s name and address

  • Any safety defects identified, along with remedial actions taken

  • The results of all operational safety checks performed on gas appliances

This certificate serves as legal proof that your gas appliances have been checked and meet current safety standards.

When arranging a Gas Safety Certificate, you’ll need to specify the number of gas appliances to be inspected. This includes any appliance that burns gas or LPG, such as:

  • Gas boilers

  • Gas hobs or cookers

  • Gas fires or fireplaces

For example, if your property has both a gas boiler and a gas hob, this would count as two appliances requiring inspection.

Providing an accurate count ensures the engineer is prepared and that your certificate fully complies with safety regulations.

💷 How Much Does a Gas Safety Certificate Cost?

The cost of a Gas Safety Check and Certificate can vary depending on the Gas Safe engineer you choose and the number of appliances being inspected.

Generally, you can expect to pay:

  • Around £60 for a single appliance (e.g. a gas boiler)

  • £90 to over £150 + VAT for multiple appliances

Additional appliances such as gas hobs or gas fires will increase the total cost.

🔧 Multicerts Fixed Pricing:

Multicerts offers a clear, fixed-fee structure for Gas Safety Certificates:

  • £69 for 1 appliance

  • £79 for 2 appliances

  • £89 for 3 appliances

👥 Note for Tenants:

If you are a tenant, your landlord is legally responsible for arranging and covering the cost of the annual gas safety inspection and certificate.

🔒 Who Can Issue a Gas Safety Certificate Near Me?

In the UK, Gas Safety Certificates (CP12) must be issued by an engineer who is registered with the Gas Safe Register (formerly known as CORGI). This is a legal requirement, particularly for landlords.

Before allowing any engineer to work in your home or rental property, you should always:

  • Check their Gas Safe ID card

  • Ensure they are qualified for the type of work required (e.g. boilers, cookers, gas fires)

🛠️ Important Notes for Landlords:

  • Only Gas Safe-registered engineers are authorised to perform annual gas safety inspections and issue valid certificates.

  • A regular plumber who is not Gas Safe registered cannot legally carry out this inspection or issue a CP12.

  • Landlords are legally obligated to obtain a valid Gas Safety Certificate every year for each rental property.

🏠 For Homeowners:

While homeowners are not legally required to hold a CP12, it is strongly recommended to have gas appliances inspected annually for safety and peace of mind.

Obtaining a Gas Safety Certificate is essential for several important reasons, including legal compliance, safety, and peace of mind. As a landlord in the UK, having a valid certificate is a legal requirement, and failure to comply can result in serious consequences.

Here are three key reasons why a Gas Safety Certificate is necessary:

🔧 1. Preventing Gas Leaks

Gas leaks are a major safety risk—especially in properties with multiple occupants. In the UK, gas-related explosions and fires are among the most common domestic incidents. During the inspection, a Gas Safe-registered engineer will check for leaks and ensure that all pipework and appliances are safely installed and securely connected.

☠️ 2. Protecting Against Carbon Monoxide Poisoning

Carbon monoxide is a silent, invisible, and odourless gas that can be fatal if left undetected. A gas safety check helps identify any appliance emitting unsafe levels of carbon monoxide. The engineer will assess ventilation and appliance performance to reduce this risk and safeguard your tenants' health.

🏘️ 3. Maintaining Property Value and Marketability

Without a valid gas safety record, you may be unable to legally rent or sell your property. Prospective tenants and buyers are unlikely to consider a property that lacks evidence of gas safety compliance. A certificate offers reassurance that the home is safe, legally compliant, and professionally maintained.

In summary, a Gas Safety Certificate is not only a legal obligation—it’s a critical part of responsible property management that protects both people and property.

The time required for a gas safety check typically depends on how many appliances need to be inspected and how easily accessible they are.

On average, you can expect the inspection to take between 25 to 45 minutes for most properties. Additional appliances or complex access may slightly extend the duration.

Gas Safety Certificates are valid for 12 months, and landlords are legally required to renew them annually. It's also recommended that landlords retain records of at least the two most recent certificates as proof of ongoing compliance and maintenance history.

⚠️ What If I Don’t Have a Gas Safety Certificate (CP12)?

Failing to obtain a Gas Safety Certificate (CP12) is not just a legal violation—it can also put the lives and well-being of tenants, family members, or occupants at serious risk.

In the UK, it is a legal requirement for landlords to hold a valid CP12 for any rental property. Non-compliance with gas safety regulations can result in severe penalties, including:

  • Substantial fines

  • Imprisonment of up to 6 months

  • Invalidation of landlord insurance

  • In the most serious cases, charges of negligence or even manslaughter if injury or death occurs due to unsafe gas appliances

Protect Lives and Stay Compliant

Fortunately, these risks are entirely avoidable. By arranging a gas safety inspection with a Gas Safe-registered engineer, you’ll receive an official CP12 certificate confirming your property is safe and compliant.

If you're unsure which engineer to use, we’re here to help—contact us today and we’ll assist you in booking a certified professional for your inspection.

Can You Sell Your House Without a Gas Safety Certificate?

Yes — homeowners are not legally required to obtain a Gas Safety Certificate (CP12) in order to sell their property. Private homeowners can sell their house without one, and it will not block the sale.

However, It's Strongly Recommended

While not a legal obligation, arranging a gas safety check is considered best practice and comes with several key benefits:

  • Demonstrates the property is safe for current and future occupants

  • Gives buyers peace of mind, especially if gas appliances are included in the sale

  • Helps streamline the sales process, as solicitors or surveyors may raise questions about gas safety

Having a valid certificate can make your property more attractive to buyers and show that it's been well maintained.